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Ricardo G. currently serves as a Compliance Risk Management Senior Analyst (AVP) at Citi, focusing on Global Metrics Anti-Bribery & Corruption with responsibilities in data collection, assurance, and governance. Previously, Ricardo held the position of Sr. Business Coordinator for AML Americas Metrics at Citi, where automation greatly enhanced report creation and delivery for key stakeholders. Prior experience includes a role as a Fraud Client Services Representative at Bank of America, providing bilingual customer support for fraud-related transactions, as well as various positions at Citi involving web design and AML operations, which included SQL and automation tasks for user tools across multiple countries. Ricardo is currently furthering education in RPA Developer training through UiPath Academy, following an Associate of Arts in Design and Visual Communications from Pasco-Hernando State College, and an academic background with military orientation from Colegio Militar Antonio Narino.