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Joe Esquivel

Inside Sales Manager at Alma Lasers North America

Joe Esquivel has a diverse work experience spanning over several companies. Joe started their career in 2004 at Action Village, Inc., where they worked as a Customer Service/Warehouse Clerk for seven years. In this role, they assisted with order fulfillment, inventory management, and shipping.

In 2011, Joe joined Vanguard Logistics Services as a Load Planner/Customer Service Representative/Dispatcher. Joe was responsible for handling CAT import/export critical freight operations, dispatching loads, and ensuring proper documentation.

In 2013, Joe moved to Alma Lasers North America, where they served in various roles. Joe initially worked as a Customer Service Representative, resolving service calls and collaborating with different departments. Joe then became a Customer Service Team Lead, supervising two representatives and monitoring service call resolution. Finally, they were promoted to Technical Support and Quality Control Supervisor, overseeing quality assurance documents and liaising with the parent company.

In 2019, Joe transitioned to SWISS STEEL USA, Inc. as an Inside Sales Representative, where they focused on generating sales and maintaining customer relationships.

Later in the same year, they joined Cynosure, LLC. as a Territory Manager, responsible for managing a designated territory.

Most recently, Joe returned to Alma Lasers North America in 2019 as a Client Relations Specialist. Joe has recently been promoted to the role of CX Manager, highlighting their expertise in delivering exceptional customer experiences.

Joe Esquivel attended William Rainey Harper College from 2002 to 2004, where they pursued General Education Courses. Joe then returned to the same college in 2008 to complete the Emergency Technician Program and obtained a degree in EMT-B.

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