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Nicholas Mendez is a Senior Information Technology Support Engineer at Allwyn North America since October 2021, contributing to innovative technology and service solutions for North American lotteries. Previous experiences include End User Support Specialist at Midtown Athletic Clubs, where training and support were provided to users; Lead CWA Instructor at First Ascent Climbing & Fitness, focusing on climbing techniques; Technical Lead at Riverside School District 96, ensuring optimal IT infrastructure; Apple Certified Macintosh Technician at AMT Computers, delivering enterprise support; Computer Field Technician at Purdue University, resolving technical issues; and Counter Operations Lead at Geek Squad, enhancing customer service and operational efficiency. Nicholas holds a degree from Purdue University Northwest and is an alumnus of Morton Senior High School.