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Kristin Kowitt has a strong background in IT service management, change management, and technical communications. With experience at companies like Arrow Electronics, CNA Insurance, and Sears Holdings Corporation, Kristin has held roles such as Global IT Configuration and Change Manager, Service Availability Manager, and Technical Operations Manager. Throughout their career, Kristin has shown expertise in managing teams, implementing global processes, and ensuring compliance with regulations such as SOX. Currently serving as a Customer Service Support Manager at Allvue Systems, Kristin leads a team of application support engineers in India.