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Ricky Chauhan is a Key Account Manager at Alltruck plc, where expertise in driving change has led to the successful design and implementation of a new customer onboarding process and structured account reviews. With extensive experience in relationship management, Ricky previously served as a Customer Relationship Manager at Prohire Limited, overseeing key national accounts and multiple SME accounts. Prior roles include an Enterprise Accounts Executive and an Inside Sales Executive at Ryder Ltd, where focus was placed on customer retention and revenue growth. Ricky began a career in sales management at Stonebridge Associated Colleges and has held various positions in education and events marketing. Ricky holds a Bachelor of Arts (B.A.) in Events Management from University College Birmingham.