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Kateryna Zakvatska has a diverse work experience with various roles and responsibilities. Kateryna started their career at MGID in 2019 as a Moderator, where they were responsible for verifying and moderating content, reviewing text and image quality, managing blocked processes, and addressing complaints. Kateryna then joined DHL Express in 2020 as a Customer Enquiry Advisor, handling trace inquiries and providing full tracing services for customers. In 2021, they transitioned to the role of Tracing Advisor at DHL Express, where they further enhanced their skills in investigating shipment incidents and ensuring adherence to service standards and processes. Currently, they are a Customer Service Specialist at Allset, a position they started in November 2022.

Kateryna Zakvatska holds a Master's degree from Kyiv National University of Trade and Economics (KNUTE). However, no specific information regarding the start and end years of their education or the field of study pursued is available.