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Shelby McDonald is an experienced professional in customer service and workforce management, currently serving as a Customer Service Representative at Allredi since April 2024, a leading distributor in the sand blasting and construction materials industry. Prior to this role, Shelby worked as a Workforce Specialist at TPD® Workforce & HR Solutions, focusing on talent optimization across various sectors from May 2023 to January 2024. A significant portion of Shelby's career includes roles in the food and hospitality industry, including Staffing Consultant at AppleOne Employment Services and Operations Manager at Chartwells Higher Education Dining Services, as well as an extensive background as Assistant Kitchen Manager and Service Manager at Service Inspired Restaurants (SIR Corp.). Shelby holds a Bachelor of Arts degree in Humanities from McMaster University, earned between 2009 and 2013.