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Kelli McVay is an accomplished Project and Account Manager II at BioTouch since October 2019, responsible for managing new account transitions and fostering client growth through daily interactions addressing various needs. Prior experience includes a role as an AML Investigative Analyst - Tier II at Concentrix, where Kelli handled time-sensitive investigations of escalated AML alerts and collaborated with multiple teams to address suspicious financial activities. Additionally, Kelli worked at Aflac as the Compliance - Fraud and Ethics Coordinator for nearly a decade, providing guidance to legal and management teams and training employees on compliance processes. Kelli studied at the University of Phoenix from 2001 to 2003.