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Dean Vincent possesses extensive experience in account management and customer success within software solutions, notably at RLDatix and Allocate Software. Since January 2020, Dean has excelled as an Account Manager at RLDatix, focusing on contract maintenance and business development across Northwest England and Scotland. Prior roles include Senior Customer Success Analyst and Customer Success Analyst, where Dean supported clients in maximizing the benefits from software usage. Dean's earlier experience as Senior Implementation Consultant and Implementation Consultant centered on delivering effective rostering solutions in the healthcare sector across the UK and Ireland. Previous experience at 5 Boroughs Partnership Foundation NHS Trust involved managing the rollout of eRostering services and overseeing the operations of a nurse bank office. Educational qualifications include A-Levels in Sociology and Media Studies from Wigan & Leigh College.