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Norman Bolaños is an experienced professional with a diverse background in operations management, customer service, and marketing. Currently serving as a Floor Supervisor at Allied Global since September 2019, responsibilities include overseeing site operations and employee supervision. Concurrently, Norman also holds the position of Operations Supervisor at Litografía TT, focusing on streamlining business operations and team leadership. Previous roles include Fraud Analyst and Customer Service Specialist, showcasing a strong commitment to problem-solving and customer satisfaction. As an entrepreneur with Discrea, Norman provided outsourcing services in graphic design and digital marketing, while also managing administrative tasks at Amaze Escape Room Odense. Athletic accomplishments include participation as an Offensive Lineman in national football leagues. Norman's educational credentials include a Master’s degree in Marketing Management from Universidad de San Carlos de Guatemala and a Bachelor’s degree in Business Administration from Universidad Galileo.