Jose Gonzalez's work experience starts with their role as the Customer and Office Services Director at Allied Beverage Group, where they oversee and directs various day-to-day functions including customer service, team supervision, project management, and office administration. Jose manages two teams and is responsible for recruiting, hiring, training, and developing team members.
Prior to that, Jose worked as the Sr. Director of Ticket Operations for the New Jersey Devils. In this role, they led all operations related to customer service, ticketing, game day operations, and guest services. Jose also partnered with vendors to implement new technology and established processes to support the team's goals.
Before joining the New Jersey Devils, Jose was a Client/Event Support Specialist at Ticketmaster. Jose resolved system and product issues for important clients in the New York Metro Area and programmed data for major sporting and musical events at key venues.
Overall, Jose Gonzalez has extensive experience in customer service, team management, project management, and implementing new technology to improve operations and enhance customer experience.
Jose Gonzalez has a Bachelor of Science degree in Marketing from Saint Joseph's University. No specific start or end years are provided for their education.
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