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Rory O'Connell is an experienced professional in the banking and insurance sectors, currently serving as the Retail Bank Channel Manager and A.I. Voice Analytics Programme Manager at Allianz Ireland since January 1999. Responsibilities include reviewing available solutions, delivering proof of concept, procurement, and overseeing full implementation. Prior roles at Allianz Ireland include Direct Retail Channel Manager and Change Management and Transformation Team Member, alongside significant experience as an Internal Auditor. Before joining Allianz, Rory worked as an Accountant and Auditor at Finaly Mulligan & Co from February 1993 to December 1998. Academic qualifications include a Professional Diploma in Insurance from the Insurance Institute of Ireland, a Post Graduate Diploma in Management and Application of IT in Accounting from DCU, and ACCA qualifications from Griffith College Dublin.