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Sharon Pham is a Governance Analyst for Information Security and Networks at Alliant Credit Union since January 2023, specializing in compliance and technical writing for diverse audiences. Prior experience includes roles as a Processing Coordinator at Draper and Kramer Mortgage Corp., managing loan pipelines and verifying employment statuses, and as a Mortgage Quality Control Specialist at J.P. Morgan Asset Management, where Sharon conducted regulatory audits and reported non-compliance issues. Sharon's career began at Citigroup as an Account Manager/Processor, where effective communication with customers was key, followed by positions at JPMorgan Chase & Co. providing loan support and processing, and as an Account Manager at Precision Dialogue, managing client relationships and expectations. Sharon holds a Bachelor's degree in Marketing from the University of Illinois at Chicago.