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Jean-Jacques Bour has over 15 years of experience in project management, operations, and customer service within various industries, including hospitality and call centers. Currently serving as Project Manager at AllianceOne since September 2020, Jean-Jacques previously held roles such as Call Center Manager at Egis and HR Assistant/Floor Manager at Insurance Supermarket Inc. An extensive background in hospitality includes positions as Front Office Manager at multiple Sheraton and Hilton properties and as Senior Manager of the Experience Team at Kaplan Test Prep. Jean-Jacques holds a Bachelor's Degree in Business Administration, Management and Operations from Kaplan University and an Associate's Degree in Hotel, Motel, and Restaurant Management from Universidad de Belgrano.