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Dina-Marie Lograsso is a Customer Service Manager at AllianceOne since April 2019, responsible for overseeing Customer Contact Teams, enhancing performance through coaching, and implementing process improvements to minimize risk and improve efficiency. Previously, Dina-Marie served as a Lead Supervisor and Collection Officer at AllianceOne, focusing on team management and effective collection strategies. Prior experience includes a role as Collections Team Lead at EOS Canada Inc. and Collection Officer at Global Credit & Collection Inc., where negotiation and customer connection played key roles. Dina-Marie holds a Certificate in Human Resources Management and a Diploma in Canadian Law from Seneca Polytechnic, as well as education from Durham College.