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Scott Graham's work experience includes serving as the Director of Patient Support Services at AllCare Plus Pharmacy since 2022. Prior to that, they worked as a Program Manager at Careform/ConnectiveRx from 2017 to 2021. In this role, they developed employee recognition programs, managed resource management schedules, and analyzed data for areas of improvement. Before that, they worked as an Operations Supervisor at Careform in 2017, managing a staff of 10 and implementing effective inventory control planning. From 2012 to 2017, Scott worked as an Enrollment Supervisor at Aetna, where they supervised a team, performed preliminary background checks, and analyzed compliance in applications. Scott also has experience working as a Supervisor at Verizon Wireless from 2001 to 2012.

Scott Graham attended Indiana University of Pennsylvania from 1997 to 1999, where they pursued a Bachelor of Science (BS) degree in Art Teacher Education. Scott also completed additional certifications, including "Defining and Achieving Professional Goals," "Fred Kofman on Accountability," "Holding Yourself Accountable," "Performance Management: Setting Goals and Managing Performance," "Balancing Work and Life as a Work-from-Home Parent," "Successful Goal Setting," "Supporting Your Kids' Learning at Home," "Bystander Training: From Bystander to Upstander," "Confronting Bias: Thriving Across Our Differences," "Diversity, Inclusion, and Belonging," "Diversity: The Best Resource for Achieving Business Goals," and "Unconscious Bias" through LinkedIn, with completion dates ranging from July 2020 to November 2020.