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Don Sullender has extensive experience in telecommunications and technical support, currently serving as a Remote Support/Lead On-Site Voice Installation Engineer at Allbridge since November 2016, focusing on the installation of communication equipment and leading multi-technician teams. Prior roles include Technical Service Manager at ComTec USA, Project Manager at Black Box Network Services, and multiple positions at NEC Corporation of America, where Don managed large-scale PBX installations and maintenance for healthcare providers. Expertise includes remote support, installation of voice systems, project management, and training users on communication technologies across various regions, with a strong emphasis on customer service and technical problem-solving.