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DeAnna Iverson currently serves as the Customer Service Manager at All Tile Inc., a position held since April 2016, where responsibilities include coaching and developing a team of over 20 agents, training employees on new software and products, and conducting annual reviews. Previous experience includes working as a Customer Service Supervisor at Afni, managing teams and implementing new programs, and as a Store Manager at Conn Communications, where marketing strategies and inventory management were key responsibilities. DeAnna began a career in management during college at Illinois State University, where a Bachelor's Degree in Human Resources Management and Services was earned in 2014. Additionally, DeAnna is skilled in using various software systems, conducting recruitment for multiple departments, and has actively contributed to incentive programs to enhance employee performance.