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Randi Friis has been working in the technology sales industry since 1983, when they began as a Machine Sales Representative for All Makes. In this role, they specialized in copiers, printers, scanners, dictation solutions, conference room solutions, and paper shredders, and enjoyed showing clients how investing a little more could save them money. In 2013, they began working with Innovative Print Marketing LLC as a Happy Helper when their husband's business got too busy.

Randi Friis attended the University of Nebraska at Omaha from 1980 to 1982, studying Business. Prior to that, they attended Northwest High School.