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Heather R. currently serves as a System Administrator at All Aboard America! Holdings, Inc. since August 2017. Prior to this role, Heather held various IT management positions, including Technical Services Manager and IT Supervisor at LenderLive Network, where contributions included leading an Active Directory migration project and expanding the Service Desk/Desktop Support team. Previous experience spans System Administrator roles at Intermap Technologies and YMCA of Greater Seattle, focusing on server management and upgrades. Heather's career also includes earlier positions as a PC Technician at Best Buy and a Customer Service Representative at America Online, complemented by a Bachelor of Science in Business Administration Global Business from Troy University.