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Melissa Thompson has worked in various roles throughout their career. Melissa started in 2011 at Signature Performance, Inc. as a Clinical Appointment Clerk, then progressed to the role of PEBLO. Melissa then joined HealthCare Partners as an Administrative Assistant 3 from 2014 to 2016. In 2016, they worked as an Administrative Coordinator at Prospect Medical Holdings, Inc. Melissa then became a Case Coordinator at MSLA from 2017 to 2018. From 2018 to 2019, they worked as a Program Coordinator at CalOptima. In 2019, they joined TOTAL TRANSPORTATION SERVICES INC. as a Human Resources Coordinator. Currently, since 2020, they are serving as a Network Support Specialist at Alignment Healthcare.

Melissa Thompson attended Boise State University from 2006 to 2011 where they studied social sciences. However, it is not specified whether they obtained a degree in this field.