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Maritza Palacios is a dedicated healthcare professional with extensive experience in provider engagement and customer retention. Currently serving as a Provider Engagement Specialist at Alignment Healthcare since June 2022, Maritza previously held key roles at Blue Shield Of California Promise Health Plan from 2019 to 2022, including Community Health Advocate for Health Homes and Social Services, and Marketing Non-Sales Retention Representative. Additionally, Maritza has a longstanding tenure at Blue Shield Promise Health Plan, where roles included Retention Representative, and has also worked at Care1st Health Plan as a Retention Specialist, Administrative Assistant, and Field Educational Representative. Maritza's expertise encompasses customer interaction, effective communication, and comprehensive knowledge of health plan benefits and services.