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Brian Torre is a highly experienced IT professional with a strong background in service desk support and administrative roles. Currently serving as a Senior Analyst at ALIGNET since February 2019, Brian is responsible for creating reports, utilizing BPM BIZAGI for process automation, and addressing customer inquiries at a technical first level. Prior experience includes roles as a Junior Analyst at ALIGNET, Administrative Analyst at Magnatech SAC for Kimberly Clark, and Help Desk Support at Corporativo Overall for América Móvil - CLARO, where training and management of technology reports were key responsibilities. Brian's career began at ANOVO as a Mobile Technical Service provider for Telefónica del Perú - MOVISTAR. Educationally, Brian holds two technical degrees from CIBERTEC in Computer Sciences and Business Administration.