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Hannah Grimes currently serves as the Head of Operations at ALIGNE, a position held since May 2024. Prior experience includes roles at Astrid & Miyu from April 2019 to May 2024, where responsibilities encompassed Senior Global Services Manager, Customer Care Operations Manager, and E-commerce Experience Manager. Previous positions also include Customer Service Supervisor at Swoon, Assistant Manager at Oliver Bonas, Concession Manager at American Apparel, and Alexander Wang Brand Manager at Harvey Nichols. Hannah Grimes holds an NVQ level 3 and 4 in Fashion Retail Buying and Merchandising from the Fashion Retail Academy, as well as an NVQ level 2 in Beauty Therapy from the London College of Beauty Therapy, with additional studies at the London College of Fashion, University of the Arts London.