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Kadi Traore is an experienced professional currently serving as a D2C Operations Coordinator at alice + olivia since December 2022. Prior to this role, Kadi worked at Caudalie as a Customer Care Associate, where responsibilities included addressing inquiries and resolving complaints across various platforms. Kadi's background also includes a position as a Contact Center Agent at the National Bank of Canada, providing personalized customer solutions, as well as various sales and customer service roles at esteemed brands like SILK LAUNDRY, Gucci, Stuart Weitzman, Vero Moda, and Pandora. Early career experiences include roles at Air France and McDonald's, emphasizing strong customer service and management skills.