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Ryan (Xiao) Liu is an accomplished IT professional with extensive experience in managing IT services and support across leading technology companies. Currently serving as an IT Manager at Alibaba Group, Ryan has a strong track record of establishing efficient IT service teams and implementing corporate IT principles while overseeing inventory tracking and project management. Previously, Ryan held key roles at Amazon Lab126 and Yahoo!, focusing on system administration and IT management, where responsibilities included managing diverse systems, enhancing team performance, and ensuring compliance with IT policies. Ryan's career began at Aicent, Inc., where foundational skills in network management and IT administration were developed. Educational credentials include a Bachelor’s degree in Computer Science from Capital Normal University.