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Wael Elshazly is a highly experienced individual in the travel and tourism industry. With a Bachelor's degree in Tourism and Travel Services Management from Helwan University Cairo, Wael has held various roles such as Fulfillment Specialist, Travel Consultant, Ticketing Agent, and Customer Service Representative at companies like Alharfash Group, Weekendz, Safa, Almosafer Company, Flyin.com, Overseas, MODERN LOTUS, and Vodafone. Wael's responsibilities have included handling after-sales services, client complaints, research on destinations and travel options, and providing suitable travel packages or services to clients.