Laura Edery is an accomplished leader in customer success with extensive experience in technology and marketing solutions. Currently serving as the Director of Customer Success EMEA & APAC at Algolia since December 2018, Laura oversees a team of 20 and manages a portfolio generating $70 million in Annual Recurring Revenue. Previously, Laura held various management roles at LinkedIn from July 2011 to November 2018, including leading client solutions and account management teams, focusing on driving customer satisfaction and marketing strategy optimization. Laura began their career with internships at notable organizations such as Bristol Myers Squibb, Société Générale Corporate and Investment Banking, and Procter & Gamble. Educational credentials include a Master’s degree in Management Science & Engineering from Stanford University and a Bachelor's degree in Engineering & Computer Science from CentraleSupélec.
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