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Safa R. is an experienced professional in the technology and customer success sectors, currently serving as the VP of Customer Success at Alfred Tech since January 2017. Safa R. has held a dual role as Project Manager and Director of Quality Assurance at Kumo Technology since June 2014. Previous experience includes a position as Sr QA Analyst at Symantec from May 2012 to June 2014, as well as Senior Consultant at Hitachi Consulting from April 2004 to April 2012. Earlier career experiences date back to Netgini, Inc., where Safa R. was a Computer Consultant from January 2001 to December 2003, focusing on website design, graphic design, user experience enhancements, and search engine optimization strategies. Safa R. holds a Bachelor's degree in Computer Information Systems from California State Polytechnic University-Pomona, completed in 2004.