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Sergio Andrea Posenato has a diverse work experience spanning multiple industries. Sergio Andrea started their recent role in March 2021 as a Customer Success Manager at AlfaDocs.com. Prior to that, they worked at CPA Global as a Service Account Manager from October 2019 to January 2021. From September 2017 to September 2019, they served as an Office 365 Technical and Billing Advisor at Majorel. Before that, Sergio worked as a Customer Service Executive at Majorel Italy from April 2016 to September 2017. Sergio Andrea also gained experience as a Junior Export Manager at Global Mirex from September 2015 to March 2016. Earlier in their career, Sergio worked briefly as a Waiter at M&H Hospitality Solutions in July 2010.

Sergio Andrea Posenato obtained a High School Diploma in Accounting/Commercial Technical from ITC Floriani in the years 2003 to 2008. Sergio Andrea then went on to pursue a Bachelor's degree in International and European Studies from the Università di Trento from 2008 to 2012. Following this, Sergio completed a Master's degree in Economics, Politics, and International Institutions at the Università di Pavia from 2012 to 2015. During their educational journey, they also attended Åbo Akademi University in 2014 to study International Relations and Affairs, although no degree was obtained from this institution.

In terms of additional certifications, Sergio obtained a First Aid Certification from Croce Rossa Italiana in February 2014. Sergio Andrea also acquired several certifications related to business development, sales, and customer success management from LinkedIn in 2022. These include a certification in Business Development Foundations, Sales: Customer Success, Customer Success Management Fundamentals, and Onboarding and Adoption Best Practices for Customer Success Management.