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Niccolò Tempesta has a wealth of experience in customer service management, with roles at various companies such as AlfaDocs.com, Discovery Inc, Majorel Iberia & LatAm, Arvato CRM Solutions Iberia & LATAM, and Sitel. Niccolò has held positions such as Customer Success Team Lead, Customer Service Manager, Customer Service Operations Manager, Customer Service Team Manager, and Fraud Team Manager. Through their career, Niccolò has demonstrated strong leadership skills, a focus on customer satisfaction, effective team management, and process improvement expertise. Niccolò's educational background includes a degree in Mathematics and Computer Science from Liceo Scientifico.