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Erica Deacon currently serves as the VP, Head of IT & Digital at Alexion Pharmaceuticals, Inc. since April 2023, where Erica also holds the position of Global Head of Commercial IT. Prior to this role, Erica held various leadership positions at Novartis from February 2014 to September 2023, including Head of IT for Patient Services and Market Access, as well as Head of Salesforce Center of Excellence. Erica's earlier experience includes roles such as Programme Manager at AIB, Senior IT Manager at Dell, and multiple managerial positions at Cisco Systems, where responsibilities spanned from Internet Commerce to Business Operations. Additionally, Erica has experience as a Principal Consultant specializing in Programme Management at Amdahl Ireland/DMR Ireland/Fujitsu Ireland. Erica began their career at Irish Life & Permanent, focusing on Application Design and Development. Erica holds a B.Sc. in Financial Information Systems from Trinity College Dublin.