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Chris Baclian is an experienced IT professional with a focus on operational and business technology support. Currently serving as a Senior Operational Technology Support Specialist at Alexandria Real Estate Equities, Inc., Chris provides IT support across 100 properties, manages building management systems, and oversees audio/video support for conference rooms. Previous roles include Service Engineer 2 at ESET North America, where Chris was the first responder for IT support, and Help Desk Technician at Inova Diagnostics, managing IT for a sizable employee base. Chris began a career in IT as a Desktop Support Technician with TEKsystems, after earning an Associate of Science degree in Computer and Electronics Engineering Technology from ITT Technical Institute.