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Teresa Cecco is a highly skilled business analyst and senior technical writer currently employed at Alertus Technologies since January 2023. In this role, Teresa leads various initiatives, including the AlertAware solution documentation and usability testing, while maintaining a standard documentation style and assisting with user documentation for a suite of products. Prior experience includes serving as a coordinator for research analytics at Elsevier from April 2015 to January 2023, where Teresa led a significant documentation overhaul and created training materials. Teresa's earlier positions at EBSCO Information Services and ProQuest involved similar responsibilities related to documentation, client services, and technical support. Teresa holds a Bachelor of Arts degree in English from Penn State University, completed in 2001.