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Wilson Silva has a diverse work experience in the field of e-commerce. Wilson started their career as a Comprador at GLOBAL DISTRIBUTION, where they were responsible for national and international purchases, proposal pricing, negotiation with suppliers, and updating data systems.

Wilson then worked as an Analyst de Licitações at BLL - Bolsa de Licitações e Leilões, where they provided training and support for the use of the electronic bidding tool, analyzed tenders, and assisted municipalities and suppliers with administrative and legal procedures.

Next, at Global Adventure Shop, they served as a Gerente de E-Commerce from 2012 to 2016. Wilson was responsible for the online operations, marketing strategies, and customer experience.

After that, at ANYMARKET, they worked as a Customer Service, Onboarding, Firewall, and Customer Success specialist. Their roles included resolving customer usability issues, opening tickets, and coordinating with marketplaces. Wilson also worked on the implementation of the platform for clients, focusing on understanding their business rules and integrating products.

In 2018, they joined Alto Giro as a Gerente de Ecommerce. There, they focused on optimizing processes, operations, and marketing strategies, with extensive experience in major marketplaces and advanced knowledge of operations and integrations.

In 2020, Wilson worked on various projects related to eCommerce restructuring and marketplace operations at Wuill Ecomm Solutions. Wilson was involved in projects for brands like Scalon Jeans, Plus Shopping, Esporte Fino Store, Freefaro, and King e Joe.

Their most recent position is as a Customer Success Account Manager - BR/LATAM at Aleph.Solutions (YC S21), where they currently work.

Wilson Silva obtained a Bachelor's degree in Marketing with a focus on Marketing from Centro Universitário Integrado in the years 2007 to 2010. Wilson then pursued a Master of Business Administration (MBA) with a specialization in Digital Marketing and Communication from UniCesumar between 2012 and 2014. Lastly, they completed an Executive MBA in Project Management from FGV - Fundação Getulio Vargas from 2015 to 2017.