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Erik Liedtke is a skilled Customer Success Manager with extensive experience spanning multiple companies. Currently serving in this role at aleno since December 2023, Erik previously held similar positions at Nuix and DriverHero, where responsibilities included onboarding new customers, hosting webinars, managing a team of customer service agents, and collaborating with various departments based on customer feedback. Prior experience includes a role as a Search Engine Optimization Specialist at Appen, focusing on website evaluations and search engine algorithm improvements. Erik holds a Bachelor of Science in Business Administration and Psychology from Euro-FH Europäische Fernhochschule Hamburg and has completed a Non-Degree Program in International Business at Ramkhamhaeng University.