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Esther Yan is currently serving as the Manager of the Change Management Office at The Alcohol and Gaming Commission of Ontario. Prior to this role, Esther held various positions such as Advisor of Special Projects at the City of Brampton and Project Specialist at the Halton Regional Police Service. With a background in Geographic Information Science, Esther has diverse experience in project management, GIS analysis, and service excellence program development. Throughout their career, Esther has been involved in a variety of projects aimed at improving business processes and supporting staff through change.