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Diego Bianchi Santos serves as the Project Management Office Manager at Alcoa, where a strong emphasis is placed on technical and managerial skills to guide the ITAS PMO team across Australia and Hungary. Responsibilities include training over 20 project managers, ensuring process governance, and collaborating with ITAS Directors to mitigate risks and support decision-making with data-driven insights. Diego's experience spans several roles at Alcoa, including Project Management Lead, Project Management Analyst, and Project Management Office Assistant, contributing to the development and implementation of project management methodologies and tools. Prior to Alcoa, Diego worked as a Network Analyst at Dimension Data and a Support Analyst at Atento. Academic qualifications include a Master's in IT Management from FIAP and a Bachelor's in Information Systems from Universidade Presbiteriana Mackenzie.