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Douaa H. is a seasoned professional in sales operations and management, currently serving as the Global Sales Operations Manager at Alcatel-Lucent Enterprise since February 2022, where responsibilities include managing global sales data, reporting bookings to the Executive Board, and improving data quality. Previous experience includes an Operations Manager role at Amazon, overseeing operational processes and customer order management, and a Marketing Intern position at Hochschule Esslingen, where Douaa contributed to the marketing plan for a startup. Early career roles involved sales operations and assistance in pharmaceutical and retail companies. Douaa holds a Master of Business Administration from Hochschule Esslingen, a Bachelor's degree from Beirut Arab University, and additional certifications from Harvard Business School Online and the University of Oxford.