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Lakshan Silva is currently working as a Customer Experience Manager at AlayaCare since February 2022. With previous experience as a Support Specialist at the same company. Prior to that, they worked as a Customer Success Manager at Uber from February 2020 to January 2022. With a background in Application Support at DFCC Bank PLC and Implementation Engineer at hSenid Business Solutions. They obtained a Bachelor's degree in Business Information System from Staffordshire University in 2014, and a Master's degree in Information Systems from SLIIT in 2018.