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Michelle Cloutier, PhD, currently serves as the Senior Customer Advocacy Manager at Alation, where responsibilities encompass managing customer advocacy processes and engaging clients for various initiatives, including the Data Radical Awards program and market-facing events. Additionally, Michelle is an active member of the Customer Marketing Alliance and Women in Revenue, focused on promoting diversity and mentorship in marketing roles. Prior experience includes over 19 years at IBM, where roles ranged from Senior Writer to Project Manager, significantly contributing to sales enablement and client success stories. Michelle's academic credentials include a PhD in Political Science from the University of Toronto, an MBA from the University of Phoenix, and an MA and BA in Political Science from the University of New Hampshire.