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Dan Olson is a seasoned professional in Unified Communications with extensive experience in engineering and management across various organizations. Currently serving as the Manager of Network Reliability for Unified Communications at Alaska Airlines, Dan leads a team of eight, collaborates with vendors, and mentors junior engineers. Previous roles include Principal Unified Communications Engineer and Senior Unified Communications Engineer at Alaska Airlines, along with positions at Seattle Genetics, Tableau Software, and Clearwire, where Dan specialized in Cisco UC systems and solutions. Dan's early career involved technical support and system administration, laying a strong foundation in IT and communications technology. Education includes studies at Tennessee Temple University from 1990 to 1992.