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James Reno has extensive work experience in the sales and security industry. James began their career at G4S in 1998 as the AMAG - Director of Technical Services, where they served until 2005. In 2006, they joined Bioscrypt as the Director of Business Development for North America. In 2007, they moved to HID Global as the Vice President of Sales for Identity and Access Management - Americas, a position they held until 2019. Currently, James is the Vice President of Sales for the Commercial Business at Alarm.com. James'sexpertise lies in sales and business development within the security and access management sectors.

James Reno has a Bachelor's degree in Business, Management, Marketing, and Related Support Services from Arizona State University. In 2023, they obtained a certification in "Otis Worldwide CEO Judy Marks (Thirty Minute Mentors)" from LinkedIn.