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Capucine Fichet is an experienced account manager currently at Aladom since September 2018, focusing on product development, marketing indicators, client communication, customer retention, and training on the Aladom interface. Prior to this role, Capucine served as a training advisor at Ethos Academy from September 2017 to September 2018, where responsibilities included teleprospection, client meetings, training sales, negotiation, and project management. Capucine holds a Bachelor in Commercial Development with an international focus from TOTEM FORMATION and a BTS in Management and Business Administration from IMS Nantes.