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Iyad Salman has a Bachelor's degree in Management Information Systems and has been working at Al Masaood since May 2002, where Iyad serves as the Lead Technical Support Engineer. In August 2018, Iyad joined Smart World Technology Co., Ltd. as the Information Technology Support Team Lead, where Iyad leads and mentors a team of 13 staff. Iyad is responsible for conducting staff reviews, communicating and adhering to new procedures, policies, and goals within the team.