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Fatma Waheed is a Technical Specialist at AL AZHAR since December 2017, bringing extensive experience in technical support and IT engineering. Previously, Fatma worked at TE Data as a Technical Support from June 2014 to April 2015, and served as an IT Engineer at Integron Egypt from August 2013 to March 2014. Earlier in Fatma's career, a role as a Customer Service Representative at Mobinil from October 2012 to April 2013 involved addressing customer inquiries and resolving issues to ensure satisfaction. Fatma Waheed holds a Bachelor of Computer Engineering and a Bachelor of Engineering in Computer Software Engineering, both from Helwan University Cairo, completed between 2008 and 2013.