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Adnan Ali is a highly experienced IT professional with a diverse background in retail systems and technical support. Currently serving as the Global POS Software Support Manager at AkzoNobel since September 2015, Adnan previously held roles at The British Museum, including USG Analyst & Retail ePos Specialist, where responsibilities spanned support for various IS projects and systems, as well as IT Technical Support Administrator focusing on retail ePOS systems. Prior experience includes roles at T-Mobile UK, advancing from Retail 2nd/3rd Line Technical Support Analyst to Retail IT Specialist, contributing to retail systems design and support. Adnan began the career in customer support at One2One and Pocket Phone Shop, showcasing a strong foundation in diagnosing and resolving retail application issues. Education includes a JHP IT Apprenticeship in system support and application.