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Markus Niklaus is a seasoned professional with extensive experience in business analysis and management. Currently serving as a Senior Business Analyst at AKROS AG since November 2021, Markus previously held a prominent role in Stadt Biel / Ville de Bienne as Stv. Zugführer in a bilingual emergency response team from January 2014 to December 2023. Other notable positions include Servicemanager at NETRICS AG, Business Analyst at AKROS AG, Application Manager/Product Owner at Eidgenössische Steuerverwaltung, and Managing Partner at rivsalt. With a background that includes significant contributions at Die Schweizerische Post in various IT roles, Markus possesses a strong foundation in project management and operational leadership. Markus Niklaus earned a degree from FH Bern between 2003 and 2005.