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Stephanie Cryer is an accomplished technical support manager with extensive experience in IT service and support across various organizations. Currently serving as the Technical Support Manager at Children's Home Society of Washington since January 2023, Stephanie previously held the position of Service Desk Manager at Seattle University, overseeing a team that provided comprehensive technical support. Prior roles include IT Managed Services Lead and Service Desk Analyst at NETSYNC, where responsibilities included ticket delegation and first-level IT support. At CenturyLink, Stephanie contributed as an IT Support Quality Analyst, coaching and mentoring over 100 Service Desk agents, and earlier worked as a Service Desk Analyst providing support for multiple IT environments. Stephanie's educational background includes studies at Collin College from 2008 to 2009.