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Duwayne Broderick is a skilled Technical Support Specialist at Akimeka, LLC since January 2013, providing comprehensive support for proprietary government applications and assisting users with PKI Certificate management. Prior experience includes functioning as a Tier 3 Support provider at TEKsystems, where support was delivered to 20,000 end users, and serving as a Helpdesk Support Analyst/Operation Manager at Crothall Healthcare, where technical troubleshooting and client communication were key responsibilities. Duwayne is currently pursuing education at the University of Maryland Global Campus, having previously earned a Network+ degree in Information Technology from ASM Educational Center, Inc., and attending Prince George's Community College.